COVID-19: News and Resources

A Note from our President

We know you are well aware of the impact the coronavirus is having in so many ways, and we’d like to address all we are doing to continue offering the highest level of service you have come to know. At Avalon, we pride ourselves on abiding by one of our core values of family and community, which is why the safety and well-being of our employees, their families, our clients, and partners come first and foremost.

At Avalon, our doors remain open for business. Working together, we can overcome this health crisis. We know you also have a lot of questions about the coronavirus and its impact on insurance coverage. We hope this dedicated COVID-19 resource page will help answer some of those questions. We will continually update this page with any updates we receive. We thank you for your continued commitment to Avalon and our entire team. As always, please feel free to reach out to me directly with any questions. My direct line is (847) 700-8192 or email me at You can also reach out to any of our Avalon representatives, click here for a listing.

COVID-19 Contact Information:

Phone: 1-800-AVALON-9
Claims: To submit please email

Electronic Payments:

Avalon accepts Wireless transfer and ACH Debit, download the following forms:
Electronic Payment Information
Direct Debit Authorization Form

Avalon COVID-19 News Articles:

05/04/2020- COVID-19 Return to Work Considerations
04/21/2020- COVID-19 90-Day Postponement of Duties FAQ
04/09/2020- Staying Cyber Secure
04/09/2020- SBA COVID-19 Disaster Relief Programs
03/27/2020- COVID-19: Risk Management & Coverage Considerations

CBP Resources:

CBP COVID-19 Updates and Announcements Website
CBP FAQ on Deferment of Duties
CSMS Messages Website

07/10/2020-CSMS #43324033 - REMINDER: COVID-19 – Due Dates for Estimated Duties, Taxes, and Fees Postponed for 90 days

4/19/2020- CSMS #42423171 - COVID-19 – 90 Day Postponement of Payment for the Deposit of Certain Estimated Duties, Taxes, and Fees

4/19/2020- CSMS #42421561 - COVID-19 – Payment Instructions for 90-Day Postponement of Payment for the Deposit of Certain Estimated Duties, Taxes, and Fees

PGA Resources:

FMC Procedures Concerning COVID-19
White House

CDC Resources:

Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)