Career Opportunities

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Join our team! We work hard, and we play hard, too. Avalon has been voted a Best Place to Work in Insurance and a Best Place to Work in Illinois for multiple years in a row. We are always searching for talented and motivated individuals to join our team.

Current Openings at Avalon

Job Title Hours Location
Account Manager Full-time Mt. Pleasant, SC
Administrative Assistant Full-time New York, NY
Administrative Assistant Full-time Burlingame, CA
Assistant Account Executive Full-time New York, NY
Surety Representative Full-time Elk Grove Village, IL

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Account Manager/CSR

Avalon Risk Management (“Avalon”) is looking for an upbeat, highly motivated self-starter to work in our Mt. Pleasant regional office. Avalon is a specialty insurance broker with nine offices in major port cities throughout the country. We focus on the unique and exciting world of risk management and insurance products for the international trade and logistics industry. Avalon is a privately-held company owned by our founding management team.

 

Responsibilities as an Account Manager, candidates will be the primary contact for an assigned book of business. The Account Manager is responsible the following tasks and more:

  • Mastering all lines of business to provide assistance with the marketing of submissions
  • Giving shipment-specific insurance quotations
  • Preparing proposals, answering policy questions, updating account changes, managing the policy renewal process, and more customer service-related tasks
  • Providing support to our sales staff and perform client training as part of that support
  • Pursuing opportunities to cross-sell and further develop the client relationship
  • Assisting with collection of premiums and resolution of customer billing concerns

This role will expose you to our clients, the importing/exporting industry, and the various international and domestic insurance programs we manage.

Requirements

We are looking for candidates with a college degree, 3-5 years’ experience in the Commercial Lines insurance industry, and a valid SC Property & Casualty License. All candidates must demonstrate excellent written and verbal communication skills. This position will require a strong work ethic, close attention to detail, and the ability to think creatively when a process is not available. We would prefer a candidate with Agency Management System experience (like AMS360 or Applied Epic) but will train as necessary. To succeed in this position, you must possess strong organizational skills, the ability to work with a team or independently, and have excellent computer skills (MS Word, MS Excel, PowerPoint and be internet savvy). We need someone who is interested in building relationships and enjoys interacting with people!

We are looking for an Account Manager that appreciates our mission to be a premier provider with innovative products and services for the specialty niche we serve. Avalon has been honored with the Best Places to Work in the Insurance Industry for the past 7 years and finished 9th overall in the country. Avalon offers a benefits package that includes health, dental and vision insurance plan through Aetna, 401K with an employer matching program, and tuition reimbursement for professional development. Avalon is an equal opportunity employer.

To learn more about our company, visit www.avalonrisk.com. Interested candidates should apply at: Mt Pleasant Account Manager Application

Administrative Assistant

Avalon Risk Management Insurance Agency LLC, an insurance broker specializing in transportation insurance, is looking for an energetic team member for our New York City office (Battery Park, Manhattan). This full-time non-exempt position will support our growing sales and service team and is a combination of customer service and clerical work. Daily tasks will include answering phones, scanning/ filing, data entry, and general customer communication.

 

The Administrative Assistant must provide reliable support to the sales and customer service teams. Responsibilities will include data entry into our sales database, general customer service, working on sales proposals and more. Additionally, you will perform customer service duties such as mailing policies, printing auto ID cards and insurance certificates and various correspondence. The assistant will also help with other property and casualty and cargo insurance programs and projects. All client communications are expected to be accurate, timely and professional.

Avalon is looking for someone with 1 -3 years general office and customer service experience. We prefer candidates with some college-level coursework, especially business classes. Excellent communication skills, including grammar and spelling strengths, must be demonstrated. The position requires intermediate to advanced Microsoft Outlook, Word and Excel skills, and you must be able to type 60 wpm. We need someone with excellent organizational skills, follow up abilities and a good eye for detail. Reliability, accuracy, flexibility, and the ability to multi-task will help you go far in this fast-paced office.

Our organization has 9 offices nationwide. We are a premier provider of innovative international insurance and surety solutions. We offer a competitive salary and incentive compensation along with a benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, and more. Avalon is an equal opportunity employer that has been awarded nationally as Best Places to Work in Insurance—creating a best in class culture for employees. To learn more about our company, visit www.avalonrisk.com Interested candidates may apply using this link: New York Admin Assistant Application

Administrative Assistant

Avalon Risk Management Insurance Agency LLC, an insurance broker specializing in transportation insurance, is looking for an energetic team member for our Burlingame office, which will relocate to Hayward in the coming months. This full-time non-exempt position will support our Western Division and is a combination of customer service and clerical work. Daily tasks will include answering phones, scanning/ filing, data entry, and general customer communication.

The Administrative Assistant will provide support to the sales and customer service teams. Responsibilities will include data entry into our sales database, general customer service, working on sales proposals and more. Additionally, you will perform customer service duties such as mailing policies, printing auto ID cards and insurance certificates and correspondence. The assistant will also help with other property and casualty insurance programs and projects. All client communications are expected to be accurate, timely and professional.

Avalon is looking for someone with 1 -3 years general office and customer service experience. We prefer candidates with some college-level coursework, especially business classes. Excellent communication skills, including grammar and spelling strengths, must be demonstrated. The position requires intermediate to advanced Outlook, Word and Excel skills, and you must be able to type 60 wpm. We need someone with excellent organizational skills, follow up abilities and a good eye for detail. Reliability, flexibility, and the ability to multi-task will help you go far in this fast-paced office.

Our organization has nine offices nationwide. We are a premier provider of innovative insurance and surety solutions. You can learn more about our premier organization at www.avalonrisk.com. We offer a competitive base wage along with a benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, and more. Avalon is an equal opportunity employer that has been voted nationally as a Best Place to Work in Insurance creating a best in class culture for employees. Learn more about our organization at www.avalonrisk.com Interested candidates may apply using this link: Burlingame Admin Assistant Application

Assistant Account Executive

Avalon Risk Management’s New York office is looking for a motivated team player who is ready to launch an exciting and lucrative sales career in the international trade community. We are looking for a candidate to help build on this success, and we offer a Best Places to Work culture that provides opportunity for growth.

 

Avalon is looking for candidates with 1-2 years’ experience in a business/office environment. Prior sales or insurance-related experience is preferred, but not required for the right candidate. Holding a current insurance license is a plus; otherwise Avalon will incur costs for you to obtain one. Candidates must possess excellent written and verbal communication skills. This position will require a solid work ethic along with strong organizational and follow-up skills.

An Assistant Account Executive will gain experience in the many facets of international insurance: building client relationships through account management and scheduling sales appointments from referrals, leads, and cross selling opportunities to develop professional selling skills. This role is also exposed to processing renewals, handling customer service, performing risk assessments, participating in industry events, and more. In time, the position can develop into a full outside sales role which can lead to Senior or VP positions based on size of book and/or Sales Management.

Some of the responsibilities of this role include but are not limited to:

  • Utilize and maintain sales database to monitor and track sales leads.
  • Track weekly sales goals and prepare sales call activity reports.
  • Cross-sell new product lines to existing accounts. Identify new business opportunities.
  • Support renewal business. Assist with renewal information as required.
  • Help finalize submissions and rate negotiation (as applicable), relating benefits to clients' needs.
  • Assist with proposal and presentation preparations for clients.
  • Provide service and support along with Account Managers.
  • Assist with travel plans related to appointments.
  • Assist with collection of premiums, monthly billing, account set-up, etc. as needed.
  • A Property & Casualty license is preferred. If you do not currently hold a Property & Casualty license, this position will require the individual to obtain and maintain the license within 120 days of the start date.

    Strong computer skills are also desired, especially Microsoft Outlook, Word, Excel, and Power Point. Experience with CRM systems, such as Salesforce.com, AMS 360, Applied’s EPIC, or Producer Plus would also be helpful. Candidates must be able to establish goals and consistently meet and exceed them. Strong interpersonal skills are a necessity. To be successful, the candidate will also need an entrepreneurial spirit, desire to persuade, and ability to bounce-back from rejection.

    Our organization has 9 offices nationwide. We are a premier provider of innovative international insurance and surety solutions. We offer a competitive salary and incentive compensation along with a benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, and more. Avalon is an equal opportunity employer that has been awarded nationally as Best Places to Work in Insurance—creating a best in class culture for employees. To learn more about our company, visit www.avalonrisk.com Interested candidates may apply using this link: New York Assistant Account Executive Application

Surety Representative

Avalon Risk Management, an international trade-related insurance broker, is looking for a highly motivated self-starter to be a Surety Representative in our Centralized Bond Unit (CBU). This will be a full-time position (40 hours per week) and reports directly to our CBU Supervisor. The position will work from our headquarters in Elk Grove Village, Illinois during our normal business hours of 8:30 a.m. to 5:00 p.m.

 

The Surety Representative will focus on customer service related to our surety product and tasks include client communication, interaction with regional team members, bond approvals, various bond filings, rollovers, and cancellations. Accuracy on all filings is crucial. Other projects will be assigned based on candidate’s aptitude and attitude. The Surety Representative needs to move from task to task with ease while staying within a 24-48 hour time frame.We are looking for a team player with 1-2 years customer service experience. This position requires strong computer, interpersonal, communication and organization skills. Success in this position will require proficient use of MS Excel, Word and Outlook. Attention to detail for accurate and concise filings with Customs is required.

The essential functions of this role include but are not limited to:

  • Process client communications, bond approvals, various bond filings, rollovers, cancellations, filings for specific programs, and underwriting.
  • Enter applications and other data into Avalon’s systems.
  • Process file terminations and riders.
  • Process broker of record letters.
  • Assist with other projects that may include sales-related tasks such as bond rollout of programs
  • Communicating with Customs and the Revenue Division as required for each client's needs.
  • Handle and/or assist with bond insufficiency notifications and follow ups within established timeframes.
  • Assist Bond Underwriting with various tasks as needed, including but not limited to bond renewals, assistance with management of collateral and/or collateral application to open claims, management of workflow actions/diary tasks, and /or assist with preparation of audits.
  • General clerical duties associated with each department and your duties: filing, scanning, faxing, sending follow ups, running/saving reports and other administrative tasks.
  • Handle any other bond-related tasks or special projects as assigned or necessary.

  • Our organization has nine offices nationwide. We are a premier provider of innovative insurance and surety solutions. You can learn more about our premier organization at www.avalonrisk.com. This is an exempt position. We offer a benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, and more. Avalon is an equal opportunity employer that has been voted as Best Places to Work in Insurance creating a best in class culture for employees. Interested candidates may apply via our website or thru this link: CBU Surety Representative Application