The Quest
Special Quest Edition

Nov. 5, 2012

New York office still remains closed

In the aftermath of Hurricane Sandy, it has become clear just how devastating this storm was to New York, New Jersey and beyond. As the community works to rebuild, we hope this email finds you and your loved ones safe. Our thoughts remain with those who have been personally impacted. 

As we advised in our previous Special Quest dated Oct. 30, Avalon’s New York staff is safe and sound.  At this time, they do continue to work from their homes due to the flooding of our lower Manhattan office. Debris removal and repairs to the building’s electrical, heating, communications and elevator systems are under way. We are hopeful that the building will reopen in approximately 1˝ weeks. In the interim, you may contact any of our Avalon New York representatives as you normally would, by either calling their direct line or by emailing them. 

For your convenience, their contact details are provided below. Additionally, claims may always be reported by contacting one of our representatives or by emailing


Wanda Sample
Regional Vice President
Tel: (646) 490-5352

Alexis Clemente
Regional Operations Manager
Tel: (646) 455-0961

Carli Hendrickson
Senior Account Executive
Tel: (646) 490-6709


Pam Freund
Senior Account Manager
Tel: (646) 490-5722

Karin DeWaters-Liesch
Divisional Product Specialists
Tel: (646) 484-6273

Jorge Pazmino
Account Executive
Tel: (646)  918-7379

  Christian Villalba
  Account Manager
  Tel: (646) 480-8005

During this time, If you need to send any packages to our New York office, please address them instead to the attention of Susie King in our corporate office.

  Avalon Risk Management
  Attn: Susie King
  150 Northwest Point Blvd., 2nd Floor
  Elk Grove Village, IL 6007
  Tel: (847) 700-8210

If we can assist you in any way, please do not hesitate to contact us. We appreciate your business.


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