Special Quest Edition

Jan. 30, 2009


Avalon offers electronic solutions


Dear Valued Client,
In today's economy, companies are concerned with cost-savings and streamlining processes for efficiency. Avalon Risk Management has solutions available to our customers to achieve these goals.

E-mailed Invoices
To further Avalon's commitment to increase efficiency and tailor our business to our customers' needs, we are proud to announce the capability to e-mail invoices to any customer upon request.

If you select this option, we can automatically e-mail invoices and statements from Avalon's agency management system, Excalibur, to one or more designated primary contacts. The primary contact will also receive future notifications in regard to policy and technology updates. This new feature accomplishes Avalon's goals to continually improve quality and our initiatives to be environmentally friendly.

If you have any questions or would like to transition to an e-mail invoice, please contact your local Avalon office, which may be found at www.avalonrisk.com. Our Avalon representatives can also discuss the many options we have available to bill your monthly bond or cargo transactions electronically via our Merlin software or data transfers.

Courtesy Notice of Intent to Cancel for Non-Payment of Premium
The current business climate has forced insurance companies to take a closer look at their receivables and cancel policies for non-payment of premium if funds are not received on time.

In an effort to ensure your business operations run smoothly, Avalon is taking a proactive approach and distributing notices of intent to cancel for non-payment of premium 10 days before we anticipate insurance company action. If a primary e-mail contact is provided for your invoicing, this courtesy notice will also be sent electronically.

This new process is designed to protect your business from a dangerous lapse in coverage by providing an early warning that policy payment is overdue. Also, insurance companies monitor the number of cancellation notices a client generates. Repeated cancellations for non-payment of premium may force insurers to require any remaining portion of premium to be due in full or not allow the policy to be re-instated.

Working together, we can keep your records in good standing and avoid unnecessary business disruption caused by policy cancellation. If you have further questions, please do not hesitate to contact our Operations Department at ARM-Operations@avalonrisk.com. We thank you for your continued business.



View Printable Version


150 Northwest Point Boulevard | 4th Floor | Elk Grove Village, IL 60007
Phone: (847) 700-8100 | Fax: (847) 700-8116




The Quest newsletter is published quarterly and is designed to provide critical information to the transportation and logistics industry. Subscribers to The Quest also benefit by receiving policy change notifications, special industry information bulletins, and notifications of upcoming conferences. Avalon Risk Management, Inc. is not responsible for the accuracy or reliability of information contained herein. The reader/user assumes all risk in the use of such information. To subscribe to or unsubscribe from The Quest, please e-mail marketing@avalonrisk.com. To view prior issues of The Quest visit the Quest Archives.

Copyright 2005. Avalon Risk Management. All Rights Reserved.